Effective Date: December 4, 2025

1. Acceptance of Terms

Welcome to The Athletic Shop (“The Athletic Shop,” “we,” “our,” “us”). By accessing or using https://theathleticshop.com (“Site”), you agree to be bound by these Terms & Conditions (“Terms”).
 If you do not agree to these Terms, you must discontinue use of the Site.

We may revise these Terms at any time. Updated versions will include a revised Effective Date. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

2. Purpose of the Site

The Site provides:

  • Retail sales of apparel, uniforms, and accessories
  • Custom embroidery and screen-printing services
  • Product information and availability
  • Online ordering and checkout
  • Customer support and contact information

The Site is intended for informational, retail, and e-commerce use only.

3. User Responsibilities

By using the Site, you agree:

  • Not to use the Site for unlawful or fraudulent purposes
  • Not to attempt unauthorized access to systems or data
  • Not to upload malware, harmful code, or interfere with Site functionality
  • Not to misrepresent your identity
  • Not to copy, scrape, or misuse content without permission
  • To provide accurate and truthful information when placing an order or creating an account

Violations may result in restricted access or legal action.

4. Orders, Payments & Billing

4.1 Order Acceptance

All orders placed through the Site are subject to acceptance by The Athletic Shop. We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing errors
  • Verify identity or payment information

4.2 Pricing & Availability

Prices, promotions, and availability may change without notice.
 The Athletic Shop reserves the right to correct pricing inaccuracies at any time.

4.3 Payment Processing

Payments are processed securely through third-party payment processors.
 We do not store full credit card details.

4.4 Sales Tax

Applicable state and local taxes (including Tennessee sales tax) will be added where required.

4.5 Custom Orders

Custom garment orders, embroidery, printing, and personalized items:

  • Are subject to approval of artwork
  • May require extended processing time
  • Are generally non-refundable unless defective

5. Shipping, Delivery & Returns

5.1 Shipping

Shipping methods, carriers, and estimated delivery times are displayed during checkout.
 Shipping delays may occur due to carrier issues, weather, or supply chain factors, and are outside our control.

5.2 Risk of Loss

Risk of loss transfers to the customer once the order is delivered to the carrier.

5.3 Returns & Exchanges

Return eligibility depends on product type:

  • Custom or personalized items: typically non-returnable, except in cases of defect or workmanship error
  • Non-custom items: may be eligible for return or exchange within the timeframe stated in our return policy

Customers are responsible for adhering to posted return/exchange guidelines.

6. Intellectual Property

Unless otherwise labeled:

  • All images, graphics, logos, text, videos, designs, and trademarks on the Site are the property of The Athletic Shop or used under appropriate license.
  • You may not copy, modify, distribute, display, or use any content without our written permission.

Limited personal and noncommercial use is permitted.

7. Account Registration

If you create an account, you agree to:

  • Provide accurate information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

You are responsible for all activities performed under your account.

8. Third-Party Links

The Site may contain links to third-party websites such as:

  • Payment providers
  • Shipping carriers
  • Social media platforms
  • Embedded content

The Athletic Shop does not control third-party websites and is not responsible for:

  • Their content
  • Their privacy or security practices
  • Their availability
  • Their accuracy

Use of external links is at your own risk.

9. Privacy & Cookies

Your use of the Site is also governed by:

  • The Athletic Shop Privacy Policy
  • The Athletic Shop Cookie Policy

We use TrustArc to manage cookie consent and compliance.
 Non-essential cookies do not activate for EU/UK visitors without explicit consent.

10. Accessibility

We are committed to accessibility and strive to maintain an inclusive digital environment.

If you encounter accessibility issues, contact:

Sales@TheAthleticShop.com
 (423) 875-4905

Reasonable efforts will be made to address the concern or provide alternative access.

11. Security

The Athletic Shop employs reasonable administrative, technical, and physical security measures, including:

  • SSL/TLS encryption
  • Secure hosting
  • Access controls
  • Limited employee access to customer information

No system is entirely secure; therefore, use of the Site is at your own risk.

12. Disclaimer of Warranties

The Site is provided “as is” and “as available.”
 We make no warranties regarding:

  • Accuracy or completeness of Site content
  • Uninterrupted or error-free Site operation
  • Timeliness or reliability of information
  • Compatibility with all devices, browsers, or systems

All implied warranties are disclaimed to the fullest extent permitted by law.

13. Limitation of Liability

To the fullest extent permitted under Tennessee law, The Athletic Shop is not liable for:

  • Direct, indirect, incidental, special, punitive, or consequential damages
  • Loss of revenue, data, or business opportunities
  • Damages arising from your use or inability to use the Site
  • Issues caused by third-party providers or links
  • Shipping delays or carrier errors

Your sole remedy for dissatisfaction with the Site is to discontinue use.

14. Indemnification

You agree to indemnify and hold harmless The Athletic Shop, its owners, employees, and affiliates from any claims or damages arising from:

  • Your use or misuse of the Site
  • Your breach of these Terms
  • Your violation of any law or third-party rights

15. Termination of Access

We may suspend, restrict, or terminate Site access at any time for:

  • Security or maintenance reasons
  • Violations of these Terms
  • Misuse of the Site or services
  • Any reason permitted under Tennessee law

16. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Disputes will be resolved exclusively in the appropriate courts located in Hamilton County, Tennessee, unless otherwise required by law.

17. Contact Information

For questions regarding these Terms & Conditions, contact:

The Athletic Shop
 1211 Latta St.
 Chattanooga, TN 37406
 Email: Sales@TheAthleticShop.com
 Phone: (423) 875-4905
 Website: https://theathleticshop.com